We’ll support your techology while you focus on your business.
We offer unlimited helpdesk calls for you and your staff.
We’ve learned from our clients that someone in the office knows what to do with the computers. That someone could be the owner, the manager or maybe an IT guy that comes and works on computer stuff once per week.
No matter what your role is, being your company’s computer support guru, is likely not what you were hired for.
Our Unlimited Remote/Helpdesk Support Solutions
Our Unlimited Remote/Helpdesk Support service offers UNLIMITED calls to our local helpdesk center in Minneapolis. Where you call directly to a team of people ready to answer and resolve more than 70% of your IT related issues.
We’ll help you stay focused on your tasks, while focusing on the support of your technology.
We’ll connect to your computer immediately to resolve problems & answer questions. Many times, a problem can be resolved within 15 minutes allowing you and your team to continue working with as little downtime as possible.
You don’t even need to think about how many minutes or hours it might take us to resolve your PC or network related issue. We provide UNLIMITED support and get the problem resolved no matter how long it takes. No, you don’t need to have a big discussion every time you go over your allotted hours with your IT vendor. We’ll get it done!
What happens when we can’t resolve your issue remotely?
No problem! We’ll send our technology specialist on-site or schedule a carrier to pick up the device from your office for further troubleshooting & testing.
What’s in it for you?
No more “doing it yourself” or waiting for someone to come onsite. Get the issue resolved on the spot. (Whether you’re in the office, or working remotely).
Decrease your down time and IT related hang ups.
Unlimited Remote/Helpdesk Support is considered one of our core services within Customized StressFree IT™ solutions we offer. This service is ALWAYS a part of our Unlimited StressFree IT™ package.
TechGen Consulting, Inc
2300 Kennedy Ave NE
Minneapolis, MN 55413
Fax: 612-279-2410 email@example.com