About Us

A keen ability to exceed expectations is our most killer app.

Any IT support provider worth its spam filter knows what makes your computers tick. But knowing what makes your business tick is another story.

Relax. Focus on your business. Throw away that bottle of Pepto you’ve got in your desk drawer.

For over a decade, we’ve been providing small businesses throughout the greater Twin Cities area with proactive technology solutions. So rest assured, we know your struggles. We know what works, and perhaps more importantly, we know what doesn’t. For example, we’re fully aware that costs are a constant concern when it comes to making any decision. To that end, we pride ourselves on providing you with customized, cost-effective ideas and solutions, not simply selling you a product.

What’s more, our technology specialists possess the highest levels of experience, reliability and speed. (Yes, you’ve got to have some serious geek cred to work here.) But it’s not just our problem solving skills that amaze and astound our business clients. You won’t find a friendlier, more attentive and respectful group of IT support folks in Minnesota.

“Personally, I wanted to tell you how pleased I have been since we started using TechGen. Your technicians and customer service are really outstanding – knowledgeable, responsive, and friendly.”

Brian Herstig

Director of Development
Children's Heartlink

“The ideal outsourced relationship is working with an entity that is not only dependable and capable, but feels like a true extension of your organization. I can say that TechGen is definitely that to us.”

Carol Russell

Partner
Russell Herder

“Being in outsourcing ourselves, we believe that you should specialize in and focus on what you are good at. Things that are not part of a business’s core deliverables should be outsourced...We chose TechGen because they are knowledgeable, responsive & flexible.”

Craig Beason

Renodis

“Like most of us today, I am ‘computer dependent’ in my work, so when a series of nasty viruses invaded my computer last week, work came to a standstill... My system was restored in a timely fashion and without any loss of data. Thanks, TechGen!”

Susan Thompson

Pastor of Adult & Care Ministries
Ridgewood Church

“Commercial Furniture Services has been using Techgen service for over 4 years...Whether for hardware, software or service needs, they have continued to be our Remote IT source. CFS is very pleased with their responsive, professional staff.”

Rick Greywitt

VP of Operations
Commercial Furniture Services

“The professionalism exhibited by the TechGen staff is consistent in every encounter I have had with them in resolving minor to major problems. I tip my hat to the entire crew.”

Steve Turner

RN, ADON
Aviv Health Care

“When our computers go down, I don't groan and roll my eyes anymore. Contacting TechGen is a joy! Always friendly, helpful and consistently patient. Thank you TechGen!”

Amanda Grant

Massage Retreat & Spa

“TechGen staff respect our expertise in several nonprofit areas of excellence and do not expect Urban League staff to be IT experts. They communicate in a way that non-IT experts understand. We also appreciate their quick response time and thorough follow-through.”

Mary Kinder

Minneapolis Urban League

Our Mission:

We deliver the needs, anticipate the wants & help our clients realize their business IT goals!

Our Vision:

We approach each challenge to deliver what’s needed & intend to exceed what’s wanted!

Locally Owned and Operated.

Our main office is located in downtown Minneapolis and all of our IT support staff work in that office. We are part of the Minneapolis IT community and strive to provide the best outsourced IT support in Minnesota. We provide IT solutions for non-profit organizations, small & medium size businesses, as well as private financial and medical firms.

Reid Johnston

President & Founder

Reid Johnston started TechGen Consulting, Inc. in 2000 as a sole proprietorship, incorporating the company in 2002. Prior to starting TechGen, Reid worked as a web application developer. Reid’s passion is working with people, and solving problems. A technology enthusiast from a very early age, Reid was dismantling (and rebuilding) computers before completing elementary school. Reid graduated with a Bachelor of Science from the University of Minnesota’s Carlson School of Management, majoring in Entrepreneurial Management.

Organization Memberships:

Referrals Unlimited – Member
Befriender Ministry – Board of Directors

Anthony Danielson

Operations Manger

With more than 10 years of experience in the Information Technology services industry, Anthony plays an essential role in the smooth operation of our company. He has successfully managed the company’s administrative duties, processing quotes, orders and handling clients’ daily requests.

A Minnesota native, Anthony enjoys computer gaming, spending time with his family and friends and in the summer months soaking up the sun on a lake or deck with an adult beverage.

Our Philosophy:

The main components of our StressFree IT™ solution are customization & personalization.

We pride ourselves in delivering you the best in class customer experience and IT support in Minnesota! We are not only going to set up a personal strategy plan based on your business objectives and needs, but also will recommend you the best suite of IT services your business should have. Our team of experienced, knowledgeable, and professional technology specialists will be ready to assist you when you need them. Lastly, through our continuous communication to you of best practices, technology updates and free comprehensive semi-annual technology reviews – we are certain that you will be happy here and our relationship will flourish!

All in all, our goal is to make sure technology is something you don’t need to worry about – ever!

Please call 612.279.2400 or fill out the form to schedule a FREE IT consultation and technology assessment. This could be the start of our StreeFree IT™ long lasting relationship.

Get IT Now!

How can we help you? Contact us now for a super fast response.