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Join Our Team!

Do you enjoy working with people? Have you discovered your inner geek? Are you looking for a career in IT? You should join our team!

If you live and breathe technology, this is the place for YOU!

What Makes TechGen a Great Place to Work?

Some IT superheroes wear capes... At TechGen our superheroes just happen to eat doughnuts and drink beer. Sound like your kind of people?

Work From Anywhere!

We are 100% hybrid work. You work where you’re the most productive and efficient.

Weekly Training

You'll receive dedicated training time EVERY WEEK to grow and improve your IT skills and knowledge.

Regular Check-Ins

We want you to succeed! Our Management team does regular check-ins to keep your career moving forward.

Certification Reimbursement

Certification testing fee reimbursement (you pass, we pay).

Dress Code

Dress code? We're casual around here. For onsite client visits, we will provide you with TechGen apparel.

Team Lunches & Drinks

We often order lunches for the whole team. Co-worker comes in late... Guess who's bringing the doughnuts! OH, and we also have a beer keg!

Work for an IT Company Who Cares!

TechGen is an established technology management firm that has been in business for over 20 years. We are locally owned and operated and our main office is located near downtown Minneapolis, MN. Our team provides IT solutions to small and medium-sized businesses ranging anywhere from non-profits to manufacturers to financial firms and many more. We passionately believe in the support of our clients and strive to deliver best in class service on every call, every contact, every day.

Why We Are Different:

Our core values define who we are as a company as well as the people who work here. They are what drive us to succeed and what we strive for every day.

We Love Helping People

We are friendly, engaging and always leave someone better off from our interaction. We are team players who do everything we can to help others. We serve people through technology. We are people people.

We Are Committed to Excellence

We see the big picture. We are the experts at what we do, and people depend on us to be professional, timely and knowledgeable. We continually improve ourselves individually and as a group and always put forth our best effort.

We Are Forward Thinking

We act proactively. We anticipate the impact of our actions and make decisions to maximize positive results.

Open IT Positions

We are always looking for talented professionals that can effectively communicate with our clients and assist end users with efficient troubleshooting and issue resolution. If you are interested in joining our team, email your resume to careers@techgen.com or fill out this quick form and let the journey with TechGen begin.

We are looking for a Full Time – Hybrid – Help Desk Technician within commuting distance of our Minneapolis office.

Hours: Monday – Friday 9am-6pm CT

Duties and Responsibilities:

•   Work with our clients in a remote support capacity
•   Possess the ability to effectively describe problems or needs to resolve problems in a timely manner
•   Provide timely technical and customer support in a pleasant and helpful manner
•   Participate in the rotating on-call schedule for after-hours / emergency Help Desk coverage
•   Ability to analyze, make decisions and solve problems
•   Meet the performance goals established by your direct supervisor
•   Read, understand and follow all company and job-related policies and procedures
•   Attend required company and departmental meetings

Qualifications:

•   1-2 years of Help Desk Support experience
•   Tech savvy with working knowledge of office automation products, databases, and remote control 
•   Good understanding of computer systems, mobile devices, and other tech products
•   Ability to diagnose and solve basic technical issues
•   Proficiency in English
•   Excellent communication skills
•   Customer-oriented and cool-tempered
•   Experience with Mac is a plus
•   Reasoning/Analysis
•   Works with Minimal Supervision
•   Ability to stay organized and multitask
•   Ability to perform well under pressure

Benefits:

•   Health insurance
•   Paid time off
•   401(k) matching

Job Type: Full-Time

Salary: $40,000 – $60,000 per year

Work Location: Hybrid remote in Minneapolis, MN 55413

Interested in applying? Email your resume to:

We are looking for a Full Time – Remote Project Engineer.

Hours: Monday – Friday 9am-6pm CT (may vary if needed).

Duties and Responsibilities:

•   Be involved in the scoping and execution of projects as assigned
•   Protect the confidentiality, integrity and availability of client and company data
•   Possess the ability to effectively describe problems or needs in order to resolve problems in a timely manner
•   Provide timely customer support in a pleasant and helpful manner
•   Continual improvement of processes and standards to provide a consistent client experience
•   Meet the performance goals established by your direct supervisor
•   Read, understand and follow all company and job-related policies and procedures
•   Attend required company and departmental meetings

Qualifications:

•   2+ years of Help Desk Support experience or similar
•   Tech savvy with working knowledge of office automation products, databases, and remote control 
•   Experience with Windows Server (Installing it, Migrating data from one to another, Creating VMs in Azure, Migrating data from an on-premise vm to an azure vm)
•   Good understanding of computer systems, mobile devices, and other tech products
•   Ability to diagnose and solve basic technical issues
•   Excellent communication skills
•   Customer-oriented and cool-tempered
•   Experience with Mac is a plus
•   Reasoning/Analysis
•   Works with Minimal Supervision
•   Proficiency in English
•   Ability to stay organized and multitask
•   Ability to perform well under pressure

Benefits:

•   Health insurance
•   Paid time off
•   401(k) matching

Job Type: Full-Time

Salary: $40,000 – $85,000 per year

Work Location: Remote

Interested in applying? Click here, or email your resume to:

Interested In Joining Our Team?

Email us at careers@techgen.com -- Please attach your resume and brief explanation of why you would be a good fit for TechGen.

We passionately believe in the support of our clients and strive to deliver best-in-class service on every call, every contact, every day.