logo

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.
hello@youremail.com
+1234567890

TWIN CITIES IT SUPPORT: 612-279-2400

Knowledge Base

Welcome to TechGen's Client Knowledge Base!

Here you'll find helpful links and additional information about our services.

Contacting TechGen

Contacting TechGen

Ways to Contact TechGen

Who should you contact?

After-Hours Support

Our regular business hours are 7am - 6pm.

Process

Process

Request Duration

This document describes typically how long things will take for different requests.

Ticket Priority

We have three different priority levels for tracking tickets.

Pickup/Delivery of Equipment

Couriers / Shipping of Equipment

Systems

Systems

Log Out v.s. Shutdown

Should I shut down or log off my computer?

Forgot Office 365 Password

Watch this step-by-step tutorial on how to reset your Office 365 password.

MFA Enrollment (Enter Phone #)

Watch this step-by-step tutorial on how to activate TechGen's Multi-Factor Authentication (MFA).

Need to Submit a Service Ticket?

Click the button below to log in to your account.