Who should you contact?
Our regular business hours are 7am - 6pm.
This document describes typically how long things will take for different requests.
We have three different priority levels for tracking tickets.
Couriers / Shipping of Equipment
Should I shut down or log off my computer?
Watch this step-by-step tutorial on how to reset your Office 365 password.
Watch this step-by-step tutorial on how to activate TechGen's Multi-Factor Authentication (MFA).