Techgen is a managed IT service provider that helps small to mid-sized businesses increase their productivity, efficiency, and profitability. Our team will help build a secure and reliable infrastructure for your business, all specifically tailored to your business needs.
Concentrate on your business. We watch after your servers, workstations, and the entire network. No need to worry about the what ifs — we do it for you.
Our alert-based monitoring of your servers, workstations and network infrastructure identifies trends and address issues immediately as they arise day or night. Many times we fix things before you even knew there was an issue.
Security of your IT infrastructure is one less thing for you to worry about during your busy life style. No more “Love You” emails in your inbox, unless they are truly from your loved ones.
We’ll manage your current Anti-Spam and Antivirus solutions or can offer our own if you need an upgrade.
We will manage your public or private Cloud Services such as Email, Backup, Document Storage, MS Sharepoint, Disaster Recovery and Web Hosting.
Reduce your capital expense (i.e. replacing the server, software updates, etc.), and maximize the security of your data. Extra mobility functions for you and your staff, so as long as you are connected to Internet- you will have a secure access to your files, data, and network anywhere in the world. Forget about caring your flash drives everywhere and worry of losing them!
Confidence that your business critical data is protected and secured. A reliable partner that values and understands the necessity of a well secured network.
The security of your data is our #1 priority, our reputation depends on it! We implement updates for your firewall and computers to insure high level security of the entire network. We monitor logs to ensure nothing is getting through.
Regardless of what the nature or the uncontrollable event could bring, you know that the company’s data is protected and safe. No need to worry about the loss of productivity during a flood, all data can be safely retrieved and accessed by employees to continue performing their daily tasks.
Every business owner should have a well-designed and articulated plan for IT disaster recovery. We serve as a trusted advisor helping you to choose an appropriate solution from one of our reliable partners. We’ll provide continuous support, monitoring and recommendations as we service your entire IT infrastructure.
Prompt resolution of your problem/issue, regardless of the urgency level, with high level customer service. No need to stress about getting an update on your ticket, we communicate with you at every step of the way in resolving your issue! You’ll receive informative newsletters and surveys to voice your opinion. We do listen!
Our technology specialists are experienced, professional, courteous, and extremely knowledgeable. We offer: ticket notifications & service updates, quarterly customer experience surveys (yes, we do care!), newsletters with best practices & technology updates in “English”.
Don’t stress about your hardware replacement costs, we will help you plan & budget for it. Have an IT strategy in place when you are ready to expand & grow your business.
Your business goals & objectives are what important to us- we’ll match our technology to ensure your IT works for you as you grow. We will also revisit your IT plan on a bi-annual basis.
Don’t stress about your phone being lost or stolen, we’ll remotely wipe all the data. Stay on task when you travel or out of the office, we’ll support it!
Yes, we do provide mobile device support for your cell phones (iPhone, Android, Windows, Blackberry), tablets, PDA’s. We’ll even ensure that data is protected in case device is lost or stolen by remotely erasing all data.
Stay productive and uninterrupted, we take care of everything on the back end. Be prepared for possible hardware failure and plan your replacement strategy.
We manage/install/monitor all important security updates & patches for critical network devices such as routers, firewalls, and printers. We provide reporting that details and explains in plain English, the health of your network systems and the value of services provided.
When the internet goes down- we are on hold and resolving an issue, you are taking care of your business. No distraction & no stress!
We’ll manage all your technology vendors and make sure there’s no finger pointing or other improper displays of one’s digit. We will call every vendor (internet, phone, firewall, etc.) on your behalf and resolve any outstanding IT related issues.
You get same day unlimited onsite service for no extra cost. No need to wait a week to get help. We will provide you with onsite IT support in all 50 states, which will cost you $0!
If a problem just can’t be resolved remotely, that’s where our on-site service shines. In most cases we are able to get one of our highly skilled technology specialists on-site the same day. If you are traveling and in need of support we are still there to help — it won’t cost you one penny.
No more waiting for someone to come onsite, get the issue resolved on the spot. (Whether you’re in the office, or working remotely). Decrease your down time and IT related hang ups.
This allows us to connect to your computer immediately to resolve problems & answer questions. Many times, a problem can be resolved within 15 minutes allowing you to continue working with as little downtime as possible.
We help small to mid-sized businesses grow and maintain their scalability through technology.
We offer customized IT solutions. We will can take care of all your IT needs, or just help out in the areas where you need it most. With all of our managed IT services, there are no term contracts and no termination fees.
We create an IT strategy for your business based on your goals and needs, not ours. Eliminate the worry, minimize the expense, and increase the productivity of your business with TechGen.
Fill out the form to schedule a free consultation and to talk with one of our IT expert to learn more about what our manged IT services can do for you organization!