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TWIN CITIES IT SUPPORT: 612-279-2400

Managed IT Services

Eliminate worry, minimize expense, and increase the productivity of your business.

When You Team Up With TechGen You'll Get:

Productive Employees

Using technology that consistently works

Refocus

Work on your highest-value accountabilities (not taking care of IT)

Peace of Mind

Continually evolving cybersecurity protecting your data

Stability

No surprise bills, expiring services or end of life systems

Vision

Innovative technology plan supporting your goals and solving your challenges

Our Responsive Managed IT Services

Techgen is a managed IT service provider that helps small to mid-sized businesses increase their productivity, efficiency, and profitability. Our team will help build a secure and reliable infrastructure for your business, all specifically tailored to your business needs.

Team using TechGens managed IT services

Concentrate on your business. We watch after your servers, workstations, and the entire network. No need to worry about the what ifs — we do it for you.

How it works:

Our alert-based monitoring of your servers, workstations and network infrastructure identifies trends and address issues immediately as they arise day or night. Many times we fix things before you even knew there was an issue.

Security of your IT infrastructure is one less thing for you to worry about during your busy life style. No more “Love You” emails in your inbox, unless they are truly from your loved ones.

How it works:

We’ll manage your current Anti-Spam and Antivirus solutions or can offer our own if you need an upgrade.

We will manage your public or private Cloud Services such as Email, Backup, Document Storage, MS Sharepoint, Disaster Recovery and Web Hosting.

How it works:

Reduce your capital expense (i.e. replacing the server, software updates, etc.), and maximize the security of your data. Extra mobility functions for you and your staff, so as long as you are connected to Internet- you will have a secure access to your files, data, and network anywhere in the world. Forget about caring your flash drives everywhere and worry of losing them!

Confidence that your business critical data is protected and secured. A reliable partner that values and understands the necessity of a well secured network.

How it works:

The security of your data is our #1 priority, our reputation depends on it! We implement updates for your firewall and computers to insure high level security of the entire network. We monitor logs to ensure nothing is getting through.

Regardless of what the nature or the uncontrollable event could bring, you know that the company’s data is protected and safe. No need to worry about the loss of productivity during a flood, all data can be safely retrieved and accessed by employees to continue performing their daily tasks.

How it works:

Every business owner should have a well-designed and articulated plan for IT disaster recovery. We serve as a trusted advisor helping you to choose an appropriate solution from one of our reliable partners. We’ll provide continuous support, monitoring and recommendations as we service your entire IT infrastructure.

Prompt resolution of your problem/issue, regardless of the urgency level, with high level customer service. No need to stress about getting an update on your ticket, we communicate with you at every step of the way in resolving your issue! You’ll receive informative newsletters and surveys to voice your opinion. We do listen!

How it works:

Our technology specialists are experienced, professional, courteous, and extremely knowledgeable. We offer: ticket notifications & service updates, quarterly customer experience surveys (yes, we do care!), newsletters with best practices & technology updates in “English”.

Don’t stress about your hardware replacement costs, we will help you plan & budget for it. Have an IT strategy in place when you are ready to expand & grow your business.

How it works:

Your business goals & objectives are what important to us- we’ll match our technology to ensure your IT works for you as you grow. We will also revisit your IT plan on a bi-annual basis.

Don’t stress about your phone being lost or stolen, we’ll remotely wipe all the data. Stay on task when you travel or out of the office, we’ll support it!

How it works:

Yes, we do provide mobile device support for your cell phones (iPhone, Android, Windows, Blackberry), tablets, PDA’s. We’ll even ensure that data is protected in case device is lost or stolen by remotely erasing all data.

Stay productive and uninterrupted, we take care of everything on the back end. Be prepared for possible hardware failure and plan your replacement strategy.

How it works:

We manage/install/monitor all important security updates & patches for critical network devices such as routers, firewalls, and printers. We provide reporting that details and explains in plain English, the health of your network systems and the value of services provided.

When the internet goes down- we are on hold and resolving an issue, you are taking care of your business. No distraction & no stress!

How it works:

We’ll manage all your technology vendors and make sure there’s no finger pointing or other improper displays of one’s digit. We will call every vendor (internet, phone, firewall, etc.) on your behalf and resolve any outstanding IT related issues.

You get same day unlimited onsite service for no extra cost. No need to wait a week to get help. We will provide you with onsite IT support in all 50 states, which will cost you $0!

How it works:

If a problem just can’t be resolved remotely, that’s where our on-site service shines. In most cases we are able to get one of our highly skilled technology specialists on-site the same day. If you are traveling and in need of support we are still there to help — it won’t cost you one penny.

No more waiting for someone to come onsite, get the issue resolved on the spot. (Whether you’re in the office, or working remotely). Decrease your down time and IT related hang ups.

How it works:

This allows us to connect to your computer immediately to resolve problems & answer questions. Many times, a problem can be resolved within 15 minutes allowing you to continue working with as little downtime as possible.

Getting Started With Our Managed IT Services

We help small to mid-sized businesses grow and maintain their scalability through technology.

Introductory Call

Face-To-Face Meeting

Assessment

Plan Together & Implement

5/5

What Our Clients Have to Say:

Our proactive approach to all our managed IT services is why 95% of our customers stay with us, year after year!

We are your trusted partner for all of your IT needs, whether it’s hardware, software, installation, or simple updates. Let's Talk!

We offer customized IT solutions. We will can take care of all your IT needs, or just help out in the areas where you need it most. With all of our managed IT services, there are no term contracts and no termination fees.

We create an IT strategy for your business based on your goals and needs, not ours. Eliminate the worry, minimize the expense, and increase the productivity of your business with TechGen.

Fill out the form to schedule a free consultation and to talk with one of our IT expert to learn more about what our manged IT services can do for you organization!

Don't feel like waiting?

Click the chat icon in the bottom right to start a conversation with one of our IT experts!

Contact Us Today to Get Started!

We’ll be in touch shortly to discuss your needs and take the first step toward better IT.

Your One Stop Shop for All Your Managed IT Services Needs!

Managed IT Services

Eliminate worry, minimize expense, and increase the productivity of your business.
Talk with one of our IT experts to learn more about what our manged IT services can do for you organization.
Learn More

Responsive Managed Cybersecurity

Stop wondering if your business is secure. Let us do the worrying for you, so you can focus on what matters most to your business.
Talk with one of our IT experts to learn how our Managed Cybersecurity solution can help secure your business.
Learn More

Strategic IT Planning

Don’t stress about unnecessary IT costs, we work together to provide a roadmap to ensure less downtime - keeping you ahead of the game.
Talk with one of our IT experts to learn more about what our strategic IT planning can do for you organization.
Learn More

24/7 IT Support

You deserve fast, reliable IT support and quick recovery times so your team can stay productive and your business can continue to thrive.
Talk with one of our IT experts to learn more about what our 24/7 IT support can do for you organization.
Learn More