logo

Select Sidearea

Populate the sidearea with useful widgets. It’s simple to add images, categories, latest post, social media icon links, tag clouds, and more.
hello@youremail.com
+1234567890

TWIN CITIES IT SUPPORT: 612-279-2400

TechGen Alexa Skill App Released

Press Release

Press Release

TechGen Alexa Skill App Released

5/01/2018

Minneapolis, MN – We are excited to announce the release of an Official TechGen Alexa Skill.

This application will allow our customers to open a support request with a voice command through any Amazon Echo device or through the Alexa mobile app. Alexa is a virtual assistant program developed by Amazon, designed to help with hands-free interaction. We are now utilizing this technology to provide clients with more options for getting technology help.

The TechGen Alexa Skill is Easy to Install!

Installation is as simple as saying the phrase “Alexa, Enable TechGen” into the Alexa app, and then authenticating the account. Our app even supports personal email addresses and Amazon accounts if you alert us you plan to use them ahead of time.

How the Alexa Skill Works:

After that, anyone can simply say “Alexa, Open TechGen” to start a speech-to-text email that will be sent directly to our support staff. For example, someone could say “Our copier is not working” and that message will be emailed to a support technician who can begin working to fix the issue. In order to best protect client privacy, the TechGen Alexa Skill does not send actual recordings.

Reid Johnston was quoted saying “Voice search and interactions are becoming so popular, I’m excited we’re able to offer the TechGen Alexa Skill to our clients!”

Reid Johnston, Founder at TechGen Consulting, Inc.

If you have any questions about the TechGen Alexa Skill App, contact your account manager or email support@techgen.com.

Facebook
Twitter
LinkedIn

Related Articles:

Let's Chat! Contact Us Today.

Fill out the form below and one of our IT experts will be in touch with you shortly to discuss all your your IT needs.

Share This Article With a Friend!